About Incredible Machines
‎Incredible Machines is a machine manufacturer and supplier of hydraulic press machines for various operations such as sheet metal forming, hot and cold forging, automotive interior forming, powder compacting, automation, and special purpose machines. The company delivers machines with various metal forming applications to Pan India as well as the Global market.
Background: The problem that manufacturer was facing
In addition to manufacturing, the company also provides after sales and maintenance support post the delivery of the machines to the customers. Breakdown in machines is inevitable if proper maintenance schedule is not managed. The company used to get the after sales calls for resolution of issues such as disruption in initiating machine program, abnormal noise from machine causing machine to put off etc. Lot of resources used to get consumed in the aftersales services and resolution of complaints. It also resulted in addition of the operational cost to the company.
The Outcome
At present, the manufacturer observed the downtime reduced by 40% and is saving his overhead cost by implementing this solution. To know how he did this, fill the form and download the PDF.
